Shipping policy

Woven Gallery – Shipping Policy

At Woven Gallery, we aim to deliver your chosen pieces with care and efficiency. Each product is packed securely to ensure it reaches you in perfect condition.

🚚 Shipping Coverage

We offer PAN India delivery across all major cities and towns.
If your pin code is not serviceable by our courier partners, our team will contact you for alternative arrangements.

πŸ“¦ Order Processing Time

  • Orders are typically processed within 2–4 business days after payment confirmation.

  • During festivals, sales, or peak seasons, processing times may be slightly longer.

  • Each order is packed and dispatched only after a thorough quality check.

⏰ Estimated Delivery Time

  • Metro Cities: 4–7 business days after dispatch

  • Other Locations: 7–10 business days after dispatch
    Please note, delivery timelines may vary based on your location, courier service, and external factors.

πŸ’³ Shipping Charges

  • We offer free shipping on select orders (as mentioned on product pages or promotions).

  • For certain regions or bulk orders, standard delivery charges may apply β€” these will be visible at checkout before payment.

🚫 Delays or Delivery Issues

While we work with trusted courier partners, Woven Gallery is not responsible for delays caused by:

  • Courier company issues

  • Incorrect address or contact details provided by the customer

  • Weather conditions, strikes, lockdowns, or unforeseen events

In such cases, our support team will assist you in tracking and resolving the delay.

πŸ“¦ Tracking Your Order

Once your order is shipped, you will receive a tracking link via WhatsApp, SMS, or email to monitor your delivery status in real time.

🏠 Address & Contact Accuracy

Please ensure that your shipping address, pin code, and contact number are entered correctly at checkout.
If a package is returned due to an incorrect address or non-response, re-shipping charges will be borne by the customer.

⚠️ Damaged Packages

If you receive a visibly damaged parcel, please record a clear, unedited unboxing video before opening it.
This video will help us verify and process any claims quickly as per our Replacement Policy.

πŸ“ž Need Assistance?

For any questions regarding shipping or delivery, contact us at:
πŸ“§ contact.wovengallery@gmail.com
πŸ“ž +91 76784 79518

βœ… By placing an order with Woven Gallery, you agree to this Shipping Policy.